About MERA–The MERAlliance, Solving Manufacturers’ Problems Internationally

MERA Was Born to Solve a Problem
We started in 1973 as 12 independent medical equipment service firms who recognized the need for a higher and more uniform level of service to hospitals and manufacturers. Our mission was to share knowledge and skills in order to provide improved service.

In the early 1980s, a manufacturer asked us to develop a national service contract with central communication and billing. It was the first program of its type by a third-party supplier, and its success indicated there was a market for similar programs for other manufacturers.

How the Solution Evolved
Today, MERA is the largest and most experienced alliance of independent medical and laboratory equipment maintenance and repair companies in the world. More than 65 successful small businesses we call MERAffiliates –

Service more types of medical and laboratory equipment, for more manufacturers in more locations and kinds of facilities, than anyone else.

How MERA Solutions Support Manufacturers
By combining the personalized service and work ethic of a small business, with the operational expertise and resources usually found only in a big company, we support equipment manufacturers with solutions such as –

• on-site service, 24x7x365, from more than 65 fully equipped service centers and 45 satellite offices in the United States, Canada, and Western Europe,
• over 350 full-time field service technicians, who maintain and repair 200 categories of medical and laboratory equipment,
• a manufacturer-dedicated operations center, using manufacturer-specific communications, service management, and software systems,
• the widest array of maintenance, repair, and support programs in the industry.

The MERAlliance has solutions to manufacturers’ service problems now! Click here to contact us. No cost, no obligation, just SOLUTIONS.

If you want a solution to your future career, click here for Employment.